Admin / Power User training
User accounts, facility configuration, reporting, and administrative workflows.
Training videos
34 videos
Account Registration
Signing into Sapphire for the first time or after your account has been reset.
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Patient Search
Searching for a patient by name, date of birth, ID number, orders (i.e., medication, vital, or treatment), diagnosis, location, facility, release status; performing various functions on the Patient Search page.
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Creating and Editing a Patient Chart
Manually adding a patient chart; editing patient profile information (e.g., demographics, patient image, active/release status, etc).
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Allergy Management
Adding and removing a patient allergy; explanation of allergy types.
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Diagnosis and Procedure Code Management
Viewing, adding, and removing a diagnosis or procedure code in the patient’s chart; descriptions of associated chart functions.
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Medication Order Entry
Comprehensive instruction on placing a medication order; demonstration and explanation of most order elements (e.g., clinical screening, selecting medication, creating instructions, scheduling, recurrence, sourcing/delivery of medication, etc).
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Non-Formulary Orders and Queue
Unique elements of a non-formulary medication order (i.e., identifying these orders, renewal date, required information, approval groups); managing pending orders in the Non-Formulary Queue.
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Vital/Treatment Order Entry
Comprehensive instruction on placing a vital or treatment order; demonstration and explanation of most order elements (e.g., creating instructions, scheduling, recurrence, etc).
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Protocol Order Entry
Placing a Protocol order (i.e., order set) for a patient.
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Stand Alone Vital Readings
Entering a vital value in the patient chart without an active order; two methods discussed: Single Vital and Quick Vital Form.
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Medication Maintenance – Discontinue
Manually discontinuing an active medication order.
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Medication Maintenance – Renewal
Renewing (or re-authorizing) a medication order in a patient’s chart; two methods discussed: the regular Renewal option and the Quick Renewal option.
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Medication Maintenance – Refill
Requesting a refill of a patient-specific medication order from your contracted pharmacy.
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MedPass – Performing MedPass
Documenting active patient orders in MedPass; downloading Medpass, patient search/filtering, explanation and documentation of statuses (e.g., administered, refused, etc), uploading results, etc.
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MedPass – Generating a Preplist
Produce lists of active medication, treatment, and/or vital orders in MedPass. Preplists are generally used to assist staff in preparing for or administering scheduled orders.
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Approval of Convenience Queue
Passive approval queue that contains all patient-specific medication orders placed on behalf of a prescriber; approving, declining, and filtering orders.
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Non-Formulary Approval Queue
Reviewing and approving non-formulary medication order requests; approving, declining, sending messages, and navigating the queue.
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Clarification Queue
Contains all patient-specific orders that are pending further input from medical staff. Orders are assigned to this queue by your contracted pharmacy, if there is a problem identified. Instructions include approving and declining orders.
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Renewal Queue
Contains all patient-specific medication orders set to expire within a given timeframe; filtering, removing, and renewing orders (two methods: regular Renewal option and Quick Renewal option).
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Refills Due Queue
Queue containing all patient-specific medication orders that are eligible to be refilled by your contracted pharmacy; requesting refills and removing orders from the queue.
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General and Medication Issue Queues
These queues contain non-patient-specific workflow items and patient-specific medication issues, respectively; addressing items and navigating the queues.
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Schedule Exceptions Queue
Contains all patient-specific orders that need to have administration times assigned to them. Unresolved orders in this queue will not display in Medpass to be administered. Instructions inlcude how to address queue items.
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Release Medication Order Entry
Ordering medications from your contracted pharmacy for a patient’s release from your facility; placing and reviewing release medication orders.
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Release Medication Administration
Documenting the administration of release medications.
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Reporting – MAR Generation
Producing PDF versions of medication administration records; generating and retrieving single-month and multi-month MARs.
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Vital Flow Sheet
Accessing and reviewing recorded vital values for a patient; viewing flowsheets and toggling views between a graph and a list of results.
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Reporting – Standard Reports
A reporting section containing many commonly used reports; configuring report parameters, filtering results, saving favorite reports, and ways to access this reporting feature.
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Multi-Stock Order
Ordering facility stock items using a customized list of items.
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Multi-Stock Maintenance
Customizing facility stock order forms; creating forms and adding and removing form items.
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Medication Check-In
Acknowledging receipt of medication orders from your contracted pharmacy; scanning items and marking received items as damaged.
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Protocol Management
Creating and editing Protocol order sets; creating new forms and adding orders (i.e., medication, vital, and/or treatment) to forms.
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User Account Creation and Modification
Creating and configuring a new user account; editing a user account profile; searching for users; resetting as password; assigning facilities, roles, permissions, and non-formulary statuses; lock, unlock, and disabled an account.
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Unlock or Lock User Accounts
A quick, power-user method for locking and unlocking a user account. Instruction includes searching for users.
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Resetting User Account Passwords
A quick, power-user method for resetting a user account. Instruction includes searching for users and establishing a new temporary password for a reset account.
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